FAQ

❓ Frequently Asked Questions – Cosmo Vibe

💄 Are Cosmo Vibe products original?

Yes, all products available at Cosmo Vibe are 100% original and authentic. We focus on quality and customer trust.

🌿 Are your products safe for all skin types?

Most of our products are suitable for all skin types. However, we always recommend doing a patch test before full use.

📦 How long does delivery take?

Delivery usually takes 3–5 working days across Pakistan, depending on your location and courier service.

🚚 Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available all over Pakistan.

🔄 What is your return & refund policy?

We accept returns within 7 days of delivery for unused and unopened products.
Due to hygiene reasons, used cosmetics cannot be returned.
(Please check our Return & Refund Policy page for full details.)

💔 What if I receive a damaged or wrong product?

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos or a video. We will arrange a replacement or refund.

💳 What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Online payments (where available)

📩 How can I contact Cosmo Vibe?

You can reach us via: